Privacy Policy Information
1. Information We Collect
We may collect and process the following types of personal data:
- Names and contact details (email address, phone number, postal address)
2. How We Collect Information
We collect personal information directly from you through:
- Contact forms on our website
- Email and phone communication
- Messaging platforms such as WhatsApp
- Social media messages
We may also collect limited data through cookies if you visit our website (see section on cookies).
3. Why We Collect Your Information
We use your personal data for the following purposes:
- To plan, coordinate, and deliver your wedding or event
- To communicate with you effectively throughout the planning process
- To book services and vendors on your behalf
- For administrative and billing purposes
- To send updates or marketing content (only with your consent)
- To improve our services and client experience
4. How We Store and Protect Your Information
Your data is securely stored. Only authorized personnel have access to this information.
We retain your data for the minimum amount of time to fulfill our services, meet legal obligations, or for record-keeping purposes.
5. Sharing Your Information
We may share your data with trusted third parties such as:
- Venues, caterers, photographers, and other vendors involved in your event
- Legal authorities or government bodies (if required for registration or compliance)
- Travel service providers (when assisting with arrangements)
All third parties we work with are expected to comply with strict privacy and confidentiality standards.
We will never sell or trade your data to third parties for marketing or any other purposes.
6. International Transfers
Because we work with international clients and service providers, your personal data may be stored or processed outside of South Africa. When doing so, we ensure an appropriate level of data protection in line with GDPR and POPIA requirements.
7. Your Rights
You have the right to:
- Access your personal data
- Correct or update your data
- Request deletion of your data (where legally permissible)
- Withdraw your consent at any time
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at the email provided below.
8. Cookies & Website Tracking
Our website may use cookies or analytics tools to improve user experience. You will be notified and asked for consent where required. You can manage your cookie preferences via your browser settings.
9. Contact Us
For questions about this Privacy Policy or your personal data, please contact:
Capetastic Events Pty (Ltd)
Email: [email protected]
Phone: +27 76 279 2102
Location: Cape Town, South Africa
Website address: http://www.capetasticevents.com